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PROCEDURES & POLICIES

Cancellation Policy

Travelers who cancel at least 45 days before check-in will get back 100% of the amount they've paid. If they cancel between 21 and 44 days before check-in, they'll get back 50%. Otherwise, they won't get a refund. Credits may be issued on a case by case basis. Credit card fees are NOT reimbursed/refunded. No refund for no show, weather, early departure. 

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All guest must be registered on reservation to be on property at ANY time. No outside person will be premitted to be on property, amenities are for 5100 Vacation Club guest only. No parties, bbqs or unregistered guest. Suite Occupancy may not exceed reservation. Any breech of this policy may result in termination of reservation with NO refund. We strictly enforce our policies. 

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COVID-19 Warning

By visiting 5100 Vacation Club you voluntarily assume all risks related to exposure to COVID-19. 

We have taken enhanced health and safety measures—for you, our other Guests, and Staff.

An inherent risk of exposure to COVID-19 exists in any public place where people are present. COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to the Centers for Disease Control and Prevention, senior citizens and Guests with underlying medical conditions are especially vulnerable. 

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Please see our POLICIES

You must be at least 21 years old to rent the property. All guest in group rentals must be 21 years old. All guest must be registered to be on property, non registered guest will not be allowed on the property at any time. 

DURING  MAY AND EARLY JUNE HIGH SCOOL GROUPS WILL BE CONSIDERED ON CASE BY CASE, a additonal fee may apply.

Your suite is not guaranteed until full payment has been received. If you are on a payment plan it is your responsibility to ensure your payment has been received.

All guests must be registered prior to arrival, Name of person on reservation must present Valid Photo Identification, a security deposit of $350 will be collected at check-in in the form of credit card or cash.

We are a smoke-free property BOTH indoors and outdoors.

No pets are allowed on property. 

One complimentary parking spot is provided per unit, any additional cars are $155.00/parking pass which must be reserved prior to arrival. Parking spot is valid at check-in and vehicle must be removed at check-out or a full days rate will apply. 

Check-in: 3:00pm, Check-out: 10:00am. During peak season, we cannot accommodate any early check-ins or late check-outs. 

We do NOT guarantee exact Suite number, however we do guarantee Suite category.  

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To combat the spread of COVID-19 we have taken the following precautionary measures.

We take standards for cleanliness very seriously and have well-established hygiene standards and daily cleaning procedures for 5100 Vacation Club to address both general cleanliness and disinfection. In addition, it is our standard practice to provide ongoing guidance to our staff to promote safety and well-being through awareness, training, and the use of everyday preventative practices.

 

  

   

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Check-Out Procedures:

Check-out time is 10am or before so that we may properly clean and prepare units for incoming guests, late check-outs are not possible.  We are not able to accommodate any guest on property after 10am check out , your vehicle must leave the parking area no later than noon.  Please leave your room keys in your room and text 609 647 5772 when departing .Check out instructions are provided in you unit binder.

 

Housekeeping Procedures:

Daily  housekeeping is not provided, unless preorder fees will apply. 

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Cleaning procedures and cleaning solutions follow approved CDC guidelines and recommendations.  Additional cleaning will be provided to high touch areas. 

 

Towel exchange is provided on the 3rd day of stay, the exchange will be contact less . Simply place your used towels in provided basket and a new basket with fresh towels will be given. The towel exchange is a environmental Initiative to help our carbon footprint. A upgrade is available should you desire daily towel exchange please text to add. 609 647 5772

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What you may expect from us:

Our goal is to go above and beyond as we prepare your unit and our facility with your family’s health and well-being in mind, we are a family run property and this is our grand opening season. We have designed 5100 Vacation Club to be a property where guest are relaxed and enjoying their stay, please remember we are only a text away 609 647 5772 if you have a request , a need or even a question . We are thankful to host your families vacation and look forward to serving guest for years to come at 5100 Vacation Club . Much care, training and resources are being utilized to accomplish this goal.  We are here to meet your needs and to provide your family the best vacation experience possible!